87% of our clients would recommend our services*. We owe this result to the priority we chose to give to their satisfaction.
Dedicated to building long-term partnerships, we fall into a dynamic of constant improvement: offer adaptability, 24/7 availability, immediate reactivity in case of malfunction, etc.
Tema is certified ISO 9001 since April 2008.
*Result of our last customer satisfaction survey
Our main concern, the human factor
Our trade is first and foremost about human relationships. This is why the well-being of our staff is one of our main priorities.
All our management policy is therefore based on:
- Respect and promotion of our employees
- Establishment of a mutual trust between our clients and our teams
- Honesty and accountability in all our trading and activities
A sustainable company
Théma activities fit into a sustainable approach, respecting ethical and environmental values: combating discrimination and social exclusion, sustainable procurement, use of public transport, etc.